SHORT ON TIME? ORDER ONLINE
Now rolling out nationally, check if your local bakery has Online Ordering available here.
Now rolling out nationally, check if your local bakery has Online Ordering available here.
Reserve your favourites ahead of time so you never miss out
Order online and pick up in bakery when it suits you
Earn $5 every time you spend $55^
Unlock special deals and offers available exclusively through online ordering
Get your dough to go in just a few taps. Browse, order and pick up without the wait.
Found a loaf you love? With your account, re-ordering your favourites is as easy as a few clicks. No need to start from scratch every time. Whether it's your weekly sourdough, a family pack of rolls, or a sweet treat for the office, your past orders are always ready and waiting.
Select your preferred bakery to see what's baking nearby. You'll get the latest range, local pricing and everything you knead to place your order.
From placing your order to delivery and beyond, we've got you covered. Explore our most frequently asked questions to make online ordering simple and stress free.
Online Ordering is currently available at the following bakeries:
VIC
NSW
We're progressively rolling out Online Ordering across Australia.
Expected launch timing:
• NSW & ACT: December 2026
• QLD & WA: January 2027
• VIC & SA: March 2027
Please note these dates are indicative and may change.
Getting started is easy:
1. Browse our product range
2. Select your local bakery
3. Choose a pickup day and time slot.
4. Browse the available products and add your favourites to your cart
5. Complete the checkout process.
6. You'll receive an order confirmation email with collection details
To make collection faster:
1. Open your order confirmation email.
2. Click the 'notify the staff you've arrived' button and enter your order number before arriving.
3. Head to the designated pick-up area in the bakery.
4. A team member will have your order ready for collection.
If you don't check in before arriving, simply visit the pick-up area and provide your order number to a team member.
You can:
• Place an order for same-day pickup, with the earliest collection time available at least 30 minutes after purchase.
• Pre-order for next-day collection.
Available collection times may vary by bakery.
Our online range is currently smaller than the full range available in-store. Some products may only be available for purchase in bakery.
If you need to cancel an order, please contact your local bakery directly by 11:59pm on the day before your scheduled collection date.
As our products are baked fresh daily, cancellation requests made after this time may not be accepted and may not be eligible for a refund.
If your cancellation request is accepted, a full refund will be processed to your original payment method.
If your local bakery is unable to fulfil your order, you'll receive an email notification confirming that your order has been cancelled.
Any payment made for the order will be refunded to your original payment method. Please allow a few business days for the refund to appear, depending on your bank or payment provider.
Don't worry. Your order will remain available for pickup until the bakery closes on the selected collection day.
As our products are freshly baked, orders that are not picked up on the pickup day cannot be held overnight and are not eligible for a refund.